Calero
Innovating Expense Management for Superior Cost Efficiency

Calero is a premier provider of technology expense management (TEM) solutions that empower businesses to optimize their spend.

Technology costs are increasingly becoming the largest expense for businesses, right behind the cost of labor. Telecom, mobility and SaaS solutions account for a significant portion of this spending, making effective expense management more crucial than ever.

Calero’s zero-touch TEM offers visibility, control and optimization in this biggest spend category. Powered by advanced AI technology, the platform enables businesses to centralize and visualize all their sourcing, service, usage and spending in one place. It allows for complete control through customizable analytics dashboards, automated inventory tracking and end-to-end lifecycle management, ensuring that their productivity technologies are fully optimized.

Capitalizing on its pioneering work in telecom and mobility over the past three decades, Calero continuously anticipates and addresses emerging needs, which is evident in its recent expansion to include SaaS management within its services. Instead of just reacting to trends, the innovator stays ahead of the curve, committed to being a product-led organization that proactively develops long-term solutions that enhance efficiency.

“We are not sitting back and becoming the blockbuster of expense management. We continue innovating and investing in technology to refine our zero-touch expense management, where the technology takes care of everything,” says Scott Gilbert, CEO.

Delivering Absolute Control over Modern Tech Spend

Building on its established expertise in mobility and telecom management, Calero stands out by offering SaaS license management—a service that remains largely untapped by its competitors.

We are not sitting back and becoming the blockbuster of expense management. We continue innovating and investing in technology to refine our zero-touch expense management, where the technology takes care of everything

The current deluge of SaaS solutions mirrors the rapid proliferation of mobility solutions in the late 1990s and early 2000s. Back then, the use of mobile technology quickly spiraled out of control, and companies struggled with negotiating contracts, understanding plans and managing devices.

Organizations now encounter similar hurdles with SaaS applications. While other players stick to manual processes for invoice handling and plan analysis, often offshoring labor to reduce costs, Calero invested in the zero-touch TEM. It eliminates the need for manual intervention in invoice processing, optimization or data enrichment. Advanced tools, including AI and machine learning further enhance the solution’s capability, offering visibility control and optimization.

It identifies unused services and spots any irregularities in standard usage, offering visibility to streamline technology expenses and improve cost efficiency. In terms of control, it helps address security concerns and manage access issues related to the sprawling array of applications. The platform also focuses on optimizing and correcting common overpayment issues for licenses. It ensures that businesses are billed accurately and fairly by verifying that vendors charge only for the services that should be billed. Opportunities for optimization are evaluated, and benchmarking is conducted to source and negotiate better deals, whether with existing or new providers.

A large global consulting firm reaped substantial benefits from the solution’s capabilities. As an employee benefit program, it permitted employees to order a new iPhone each year. As new models were released in October and November, tens of thousands of orders would flood in simultaneously. Managing this overwhelming volume proved chaotic, despite their attempts with various solutions, including hiring more staff and trying different providers.

Calero’s advanced platform, seamlessly integrated with all mobile carriers, streamlined the ordering process and handled the huge volume of orders in a cost-effective manner. Inventory tracking was done in real-time and intricate payment arrangements were handled without additional human resources, ensuring everything was completed accurately, on time and cost-effectively.

A Unified Approach to Lifecycle Management

Calero’s comprehensive procure-to-pay lifecycle management system ensures expenses are in check right from the start. It manages the entire procurement process, which includes competitive quoting and benchmarking, placing orders and ensuring that devices and licenses are delivered to the customer.

Simplifying the process further, it handles payments on behalf of the customer. Instead of managing payments to numerous telecom, wireless and SaaS vendors individually, customers can make a single payment to Calero. It then distributes these funds to the respective vendors, preventing late fees and errors associated with mis-posted payments.

Calero’s services do not incur additional fees. It operates on a model where the fee is typically covered by the savings it generates for clients. This model guarantees a consistently positive return on investment, as its success is directly tied to delivering measurable savings and value for clients.

A prime example is the service provided to Valmont Industries, a publicly held American manufacturer. Utilizing the solution’s comprehensive visibility and control over their telecom, mobility and UCaaS expenses, Valmont not only covered the cost of Calero’s services but saved nearly three times the amount they paid. This made the solution both a valuable and cost-effective choice.

Behind the exceptional service is the incredible team deeply invested in not just solving immediate problems but in creating innovative solutions that add value to customer needs. They constantly think ahead, striving to offer features that improve accuracy and deliver unmatched value. This dedication to customer focus is ingrained in the company’s culture, and new team members quickly embrace and contribute to this ethos, which is reflected in every customer interaction.

Pairing its customer-centric approach and the robust platform with gold-standard processes, Calero has established itself as a trusted ally committed to extending significant cost savings and unparalleled value and support to its clients.