More than ever, MSPs like FSi Strategies are well-positioned to educate organizations on the importance of embracing the future of work and building a strategic path forward. The company helps organizations overcome this growing digital divide. “The days of just supporting and managing technology are over. We are here to show organizations that having the best technology is no longer out of reach. More importantly, we are here to educate them that IT modernization is no longer a wish list item. It is at the very core of a company’s ability to survive the next five years,” says Redha Morsli, CEO, FSi Strategies.
FSi Strategies believes in connecting with users, supporting them while enabling productivity and innovation, and understanding how modernization strategies can help clients reach their goals. This is why the company has developed its Engage, Accelerate, and Optimize &Protect plans for its clients. This Managed Service offering that takes care of people and systems and takes its customers on an on-going modernization journey. Interestingly, this journey is based on FSi Strategies’ own journey. A journey that was aimed at transforming its 17-year-old on-prem company to a 100 percent cloud company. About five years ago, FSi Strategies made a push from on-premises to cloud productivity, accelerating teamwork and collaboration and making work accessible from anywhere at any time. The company optimized its cloud environment while ensuring that they are as secure as possible. “Today, we continue the modernization journey, developing applications that automate workflows and streamline tasks and approvals,” says Ryan Yaegle, Marketing Vice President, FSi Strategies.
FSi Strategies’ modernization journey has really been essential in developing its managed service plans for its customers. The company offers the most comprehensive and modern managed services plans: Engage, Accelerate, and Optimize and Protect plans. Starting at the most basic, FSi Strategies engages with employees to make sure they can work effectively while engaging with client executives to ensure that they have a solid cloud strategy and roadmap to modernize their technology and operations.
Over the years, FSi Strategies has helped several customers plan, implement, support, and manage Modern Workplace solutions that transformed how they work. The company’s most recent modernization initiative was built utilizing its own add-in to the Microsoft Office suite to make it easier for clients to contact it or get to resources. This is all done to keep evolving managed services past "the help desk." Another story that particularly stands out is that of a wealth management firm in the Washington DC area. The client had growing concerns about having a business continuity plan for their organization. They turned to FSi Strategies because of its track record in modernizing workplaces. The company leveraged its Microsoft Cloud expertise and implemented Office 365, SharePoint, Teams, and Azure services. The result was a huge success. The business continuity requirements were fully addressed, and as the client continued using the modern technology that FSi Strategies implemented, they quickly realized that they had tools that fully enabled a remote workforce. “It was so successful that the company started to implement working from home policies. Needless to say, when the pandemic hit in March 2020, the client, like many of our customers, was fully prepared, they didn’t skip a beat,” says Yaegle.
We are here to educate them that IT modernization is no longer a wish list item. It is at the very core of a company’s ability to survive the next five years
With such outstanding results, FSi Strategies plans on expanding its physical footprint in Tyson Corner, VA. From a service and platform point of view, the company is looking forward to continuing its modernizing journey and implementing digital transformations for its customers. “This includes continuing our progress with infusing our managed services with business applications so that our clients can benefit from enhanced analytics and automation of workflows and even more streamlined business operations,” says Morsli. Lastly, FSi Strategies are also going to continue with its progress to have the most modern managed services, leveraging Artificial Intelligence with cognitive services, paired this with the Bot framework to make its services even more accessible and more efficient.