IT Services are Expanding More Quickly than Ever

Chris Kielt, CIO, University of North Carolina-Chapel Hill

Technology Drivers for IT Services (past, present and future)

Chuck Rehberg, CTO, Trigent Software Inc

Technology Adding More Dimensions to Business

Chris Chiancone, CIO, City of Plano

People and Process First, Then IT

Ted Delgado, Director, North America Controller, The Hershey Company

Transformation, Transparency and Accountability - A Case Study on Changing the Way We Deliver IT Services

Eddie Vidal, Director of IT Service Management, Memorial Healthcare System

Current Condition Of Mergers And Acquisitions In The Outsourced It Services Markets

Jonathan Simnett, Director/Sector Principal, Hampleton Partners

Covid-19 Response From An It Perspective

Michael Ricci, Chief Information Officer, V.P. Information Services, Massachusetts Eye and Ear

News

Simplifying Complex Infrastructure Through Expert Technology Advisory

Independent Technology Advisory for Complex Enterprise Infrastructure

Aligning It Managed Services With Hospitality Strategy

Designing Communications and IT Systems That Hold Up at Scale

Edge Data Centres And The Impact Of 5G

Duncan Clubb, Senior Director, IT Consulting, Data Centre Solutions, CBRE

Security Vendors: Leveraging Partnerships and Reducing Risk

Michael A. Clancy, Chief Security Officer, Enterprise Resiliency & Security, Fannie Mae [OTCQB: FNMA]

Building a Proactive Approach to Manage Data-Driven Changes

Pablo Guzzi, Chief Data & Analytics Officer, Ualá

The Future of AI: Where Imagination Meets Reality

Ray Keane, Managing Director, Beyondsoft Americas Region, Beyondsoft Consulting

How awareness of cyber risks matured the approach to business continuity

Bill Kloster, Chief Information Officer, Short Elliott Hendrickson Inc.

Integrating The Four Types Of Analytics Into Internal Audits

Rachel Nelson, Associate Director, Data Analytics and Automation, Internal Audit, Chewy

How Generative AI is Fueling the Growth of Robotic Automation in Data Centers

Wing Liu, Head of High-Tech Beyondsoft Consulting Inc.

Charting a Path to IT Leadership Through Experience and Strategy

Reinier Marlissa, General Manager of Information Technology, Ateria Group

Leading IT with Purpose and Precision

Oswaldo Bello, Regional CIO, H&M Central America and Caribbean Franchise, Hola Moda

Cybersecurity and AI: A Practical View from the Field

Sherry Spies, Marketing Consultant, 180 Pros

The Evolution of Managed IT Services: From Cost Control to Business Enablement

Greg Rice, VP, Managed Services Orchestrator

News

Evolving Managed IT Services Strengthening Global Cybersecurity Resilience

Balancing Automation and Human Touch in Modern Contact Centers

Innovations Reshaping Latin America's IT Service Landscape

Optimizing Business Efficiency Through Managed IT Support

Transforming IT into an Engine of Operational Excellence

Safi Obaidi, Head of Information Technology, Manufacturing IT Operator

Always On, Always Behind: Why IT Performance Depends on Rest

Bryan Brooks, Sr. Director of IT, Cody Pools, Inc

When Buildings Become Networks: The Next Managed Services Opportunity

Joseph Weyel, RCDD, RTPM, Director of Technology Services, Networked Building Integrator

The New Playbook for Digital and IT Leadership

Fernando Pinho, Chief Information Officer / Vice President of IT, Enterprise Technology Modernizer

Leading Technology with Purpose and Precision

Lyndon Brown, Senior Vice President of Technology, Purposeful Technology Leader

Building Business Value through IT

Marc Eskew, Director of Information Technology, Business Value Champion

Turning Retail Strategy into Execution That Delivers

Joy Prakash, VP of Technology, Retail Execution Champion

Support Is the Backbone of Guest Experience

Cody Reid, Sr. IT Manager, Tupelo Honey

Scaling Ai Adoption with Governance and Roi Discipline

Mark Fine, Head of Information Technology, ROI Scaling Catalyst

Driving Insurance Innovation through Process Improvement

Chris Roepe, VP of IT and Strategy, Operational Transformation Champion

Driving Business Outcomes through Technology, Security and Governance

Andrew Halsell, Head of Information Technology, Technology Governance Authority

News

Key Trends Shaping IT Services in Latin America

Maximizing Efficiency with Managed IT Services Solutions

Emerging Technologies and IT Service Trends in Latin America

The Value of Managed IT Services for Organizations

Beyond the Ticket Queue: Building Stronger IT Teams Through Trust and Leadership

Jesus Salgado, Jr., Director of IT Support and Network Operations, IT Leadership Steward

Brandon Sanders, Senior Director of Information Technology, Serán BioScience

Nicolas Providell, Commercial Manager, Technology Modernization Voice

Leading Hospitality Technology with Business Purpose

Jacob Apperson, Corporate Director of Information Technology, Hospitality Technology Visionary

Leadership, Transformation, and the Age of AI

Kyle Abrahams, Senior Director of Technology, AI Leadership Visionary

Modernizing Retail through Strategic IT Leadership and Operational Excellence

Mitchell McNeily, Director of National IT, Digital Commerce Catalyst

Creating Meaningful Business Value through IT Leadership

Chris Schomer, Director of IT Applications, Business Value Visionary

Technology Growth Builder

Carlos Marval, Director, IT Services & Operations, Digital Growth Catalyst

Leading Insurance Transformation in the Age of AI

Sandy Ulrich, Senior Vice President, IT, AI Strategy Modernizer